Last updated: December 01, 2018
How long does it take for my order to ship?
Our goal is to ship orders out as soon as possible. However, it may not be the same day of your order. In general, please add 2-3 business days for processing time. If we require a longer lead time it will be noted in the product description. If you have a question about the lead time, you can always contact us at http://ahh-landwomanherbals.com.
Orders that are shipping via USPS may take one additional day for shipment as our USPS pickup time varies. Expedited shipping methods will ship the same business day if placed before 12:00 PM EST. Please note that any expedited shipping options chosen after 12:00 PM EST, or during the weekend, will ship out the next business day. Whenever an extended delay is expected in shipping your package, we will notify you via phone or email. Please be aware that all expedited shipping options do not include Saturday delivery. We do not ship to PO Boxes.
Note: You might experience an overall increase in shipping times during peak holiday times.
Customer service and order fulfillment are closed to observe the following holidays: January 1 (New Year’s Day), Martin Luther King Jr.’s Birthday, Presidents’ Day, Memorial Day, July 4th (Independence Day), Labor Day, Thanksgiving Day and the Friday after, Christmas Eve, and Christmas Day.
All rates are calculated in real time (by USPS and UPS) on our site. All of our shipping rates and methods can easily be seen during the checkout process prior to placing your final order. The rates displayed are reflective of shipping and handling.
We currently do not ship outside of the United States.
When will I get my shipment?
We are located in New Jersey. Depending on your location, your order will typically arrive 1-5 business days, after it is processed, for most U.S residents. To keep you posted, we’ll send a shipping confirmation email as soon as your order leaves our warehouse that will include a tracking number for your order. We do offer 2nd day and overnight options as well for an additional cost.
We have also included a UPS Shipping map below so that you can estimate time in transit for any ground shipments.
Changes to Our Shipping Policy
We reserve the right, in our sole discretion, to change our shipping policy at any time by posting revised terms to our Shipping Policy. It is your responsibility to check periodically for any changes we may make to this policy. Your continued use of the Services following the posting of changes to this policy or other terms means you accept the changes. Currently, we do not ship to Hawaii or Puerto Rico.
When Will My Card Be Charged?
Your credit card will be charged when your order enters the shipping process. Your card provider will hold the necessary funds to fulfill the order through a pre-authorization hold. If your order is canceled the credit card will not be charged, however, the authorization hold may take 1-3 business days to drop from your account. The timing is dependent on the process followed by your banking institution.